This afternoon I had an email hit my BlackBerry while I was eating lunch. It was from a past client that I had helped find a home in January. They had told me they were please with my service but sometimes the testimonials from clients just blow me away.
A little background....Cheri and Denny called me just after the new year when I was trying to sort out my transfer from my previous broker to RE/MAX. The call came in on a Friday evening. They were out to dinner and discussing a few houses they had seen online and just as they were about to set up an appointment with the listing agent to see the home, they realized what they were doing. They called me and we had set up showings for Sunday. Within days we had seen several homes. They narrowed their choices and we wrote the offer. Within weeks, the home they saw was theirs. As I said goodbye in the parkinglot to them, I told them I wanted pictures of the major renovations that I knew they were starting that afternoon.
Back to today....Here's a copy of the letter. This kind of stuff really makes my day!
Hard to believe but I am finally getting to this!
I posted a review on the Incredible Agents site. Feel free to add this testimonial where you like and let me know if I can post it any where else for you! We are exhausted but loving our new place. All new paint and floors and finally moved most of our stuff in.
Here's the Testimonial:
"Teri had previously sold one of our homes and was our first choice when we were looking to find a new home.
Teri was able to help us navigate the current unstable real estate market and went out of her way to help us. She pointed out about pros and cons of neighborhoods where we found potential homes and was eager and willing to work with both of us. She was willing to work out of her normal territory and traveled to meet our needs
She kept us informed and worked diligently with a difficult REALTOR® to present and negotiate our offer ensuring all the paperwork was presented and in order.
Teri represented our interests throughout the negotiations and closing process. We have been through several real estate transactions this one turned out to be a very smooth, quick purchase we are thrilled with our new home. We I highly recommend Teri for your real estate needs. Thank you Teri!"
Cheri and Denny L.
When my clients are happy, I am happy. Today was a very good day!
If you are buying, selling or relocating to Minnesota and need help from a professional REALTOR®, give me a call or visit my website for a FREE Relocation Packet, Homebuyers Success Packet or sign up for Listingbook Twin Cities Home Search. I specialize in acreage and lakeshore properties in the north and east Twin Cities metro area including Ham Lake, Lino Lakes and all communities in the Forest Lake School District! Serving Anoka, Chisago, Ramsey and Washington Counties in Minnesota..JPG)
Buying a Home? Check out my new HOME BUYER'S BLOG!
Copyright 2009 Teri Eckholm http://www.terieckholm.com/
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If you are buying, selling or relocating to Minnesota and need help from a professional REALTOR®, give me a call or visit my website for a FREE Relocation Packet or FREE Homebuyers Success Packet. I specialize in acreage and lakeshore properties in the north and east Twin Cities metro area including Ham Lake, Lino Lakes and all communities in the Forest Lake School District! Serving Anoka, Chisago, Ramsey and Washington Counties in Minnesota.
Buying a Home? Check out my HOME BUYER'S BLOG!
Copyright 2012 Teri Eckholm http://www.terieckholm.com/
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That's lovely.
Few buyers realize how complicated a real estate transaction is. Most transactions go smoothly and the buyer or seller just closes and then it's all in the past.
When a buyer really understands how hard you've worked and acknowledges it, that is special.
Teri - It is always so nice when our clients thank us for a job well done. Well deserve testimonial for I know how hard you work to make each and every sale go smoothly.
Teri nice job with your clients. It is obvious they were very satisfied with your work.
Teri,
Yeah, it's letters (or emails) like that they keep us doing what we do. :-)
Teri, It's a lovely testimonial and I always appreciate them as well. My clients call me thrilled with new changes but apparently don't like writing testimonials. These are very thougthful clients you have!
Hi Teri,
Why am I not surprised?
Cheri and Denny not only have recognized your value, they've been willing to share their experience with others, it's like paying it forward, right? What a great way for them to give back to other buyers everywhere, (better than any ad agency) to let them know the importance of having the right person to represent them.
Congratulations to the 3 of you!
Hi Teri,
Congratulations! Wonderful job, and wonderful clients!
I wish you many more this year, and years to come.
I do enjoy it when the clients appreciate what we do for them. Great job.
Teri, what a nice testimonial. They lift us and help us continue to trudge through the difficult moments that come along in our business. Congrats! ;-)
Lenn--I appreciate your assessment and agree. Some people don't always get the behind the scenes work that is done. This couple did and I really appreciate that they noticed.
Sandra--I do work hard to make life simplier for my clients...But then I believe all GOOD agents do this! (Yes...you fall into this category as well.)
Bill--Thanks! :)
Cynthia--Exactly! It is one of my favorite experiences. They usually come weeks or months after the closing and just make your day!
Carole--Most clients do not do this in real estate either. I just started a "How did I do?" survey that I handed out at a closing this week so that clients have an easy way to tell me what they thought of the service. Denny and Cheri did this one unprompted. I would like to track and see if there is anything I can improve on too. Let me know if you want me to email a copy of the one I am using and maybe you can alter so you can give to your clients.
Lynda--You are so nice...Thank you! I really appreciate your comments! :)
Marzena--And to you as well...as the market picks up, wonderful clients in abundance is a great goal! It is fun to work with great people!
Terry--No doubt you get a letter or two like this quite often yourself. :)
Teri--Exactly...I was having a very good week so this was icing on the cake...But I will keep it around for those days when things are not falling into place easily. :)